Support

Welcome to Wingmate Support!
We’re here to help you get the most out of your AI-powered dating assistant.

 

FAQ

1. How does Wingmate work?

Wingmate helps you craft tailored, engaging dating messages by analyzing profile information (from screenshots you upload) and the chat context you provide.
All AI message suggestions are generated instantly on your device or securely through verified AI APIs.

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2. Does Wingmate store my data?
All your data — including personas, messages, and settings — are stored locally on your device unless you enable optional iCloud sync.
We never sell or share your personal data. See our Privacy Policy
for full details.

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3. How can I delete my data or account?
You can delete all app data at any time by:

Going to Settings → Erase All Data in the app, or

Deleting the app from your device.

If you signed in with Apple or Google and want to permanently remove your linked account info, email us at support@hsas-ai.com
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4. I found a bug or the app isn’t working properly.
Please restart the app and ensure you’re running the latest version.
If the issue persists, contact our team below with:

App version (found in Settings → About)

iPhone model and iOS version

A short description or screenshot of the problem

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📩 Contact Support

Email: support@hsas-ai.com

We typically respond within 1–2 business days.